A customer called our office this week in tears.
She has just finished a major renovation project. We all know how stressful that can be. Dealing with council approvals, delays due to weather, tradies rescheduling it can be enough to send you to a therapist!
In this case she didn’t need a therapist but she did need our help.
The project was finished, signed off, done, completed. They were moving into their new home and ready to enjoy all the little luxuries they had worked so hard for including their under floor heating.
They were testing everything and playing with all the new features of their home. Then it came to the under floor heating………
No matter what they did, they simply couldn’t get it working. This happens sometimes and when it does, it is generally a simple issue of programming the thermostat correctly. However in this case an Electrician had checked the element and it had been damaged.
Picturing jack hammers, plumbers, electricians, carpenters and tilers tearing her beautiful new bathroom apart to repair her floor heating was too much….
Understandably she was upset.
Hotwire to the rescue.